order fulfilment companies

Membership Management
In this section: Contact centre & order fulfilment | Database management | Newsletters | Direct mail & lettershop

BTB Mailflight have significant experience of offering membership management services to a number of Institutes, Associations, Societies, Unions and Clubs, and these contact management and marketing services are essential to all large membership based organisations that want to communicate effectively with their members.

We can provide an end-to-end membership management solution including; managing your membership database and new subscriptions; producing direct mail campaigns for acquisition and cross selling; managing your membership renewals; fulfilling welcome packs (including personalising membership cards) and even handling your magazine/newsletter mailings.

Contact centre and order fulfilment
BTB Mailflight provides a multi-channel solution for handling your marketing campaign responses and orders.

order fulfilment Receipt of postal, fax, telephone, email and website responses.
order fulfilment Data capture and database management.
order fulfilment Fulfilment of welcome packs, brochures and membership cards.
order fulfilment Mail order fulfilment (literature and products).
order fulfilment Comprehensive management reporting.

Database development, hosting and management
BTB Mailflight can provide you with a full range of database management services including:

order fulfilment Database development, hosting and management
order fulfilment Data capture
order fulfilment Data cleansing and suppressions
order fulfilment Mailing list preparation
order fulfilment Database analysis and reporting

Magazine/ journal/ newsletter mailings
Do you publish magazines, journal or newsletters?
Many membership based organisations do, and magazine/periodical mailings are a core service provided by BTB Mailflight. In fact we are one of the UK's leading international magazine/periodical polywrapping and mailing specialists.

Direct mail production
BTB Mailflight offers a comprehensive range of direct mail services. We can handle high volume mass mailings, and smaller more complicated campaigns involving variable inserts and complex personalisation.

order fulfilment Materials procurement & print management
order fulfilment Data processing
order fulfilment Laser printing – sheet fed and continuous reels
order fulfilment Inkjet personalisation – NEW inkjet printers
order fulfilment Finishing
order fulfilment Polywrapping
order fulfilment Polybagging
order fulfilment Envelope enclosing
order fulfilment Specialist hand finishing
o Label fixing
o Hand inserting
o Boxing/packaging
o Hand matching
o Collating
o Banding
order fulfilment UK mailings (Mailsort/Presstream)
order fulfilment International mailings
order fulfilment Courier & freight