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BTB Mailflight's response handling and order fulfilment services include: response centre, efulfillment, storage, pick and pack, fulfillment, distribution, and returns management.
We have been approved by the Direct Marketing Association (DMA)
as a Response Management Specialist and have achieved the ISO9001:2000 quaility accreditation.
We have a 63,000 sq ft pick and pack operation with response centre, and a mail fulfilment division handling UK and international mail distribution. Our response handling order fulfilment services provide value for money and our clients range from large blue chip companies & publishers, through to smaller online shops & charities.
We provide fulfillment of products, literature, marketing material, catalogues, brochures, letters, invoices, direct mail, DVDs etc....
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RESPONSE CENTRE |
Development of data capture systems and handling of phone calls, postal responses, website orders and emails.
Order fulfilment processing, donation handling and customer service.
DMA appoved and ISO9001 accredited.
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UK & INTERNATIONAL DISTRIBUTION |
A comprehensive range of UK and international postal services, as well as standard, trackable and signed for courier and freight distribution options are available from BTB Mailflight.
Priority and Economy services to suit.
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ORDER FULFILMENT |
Fulfilment of marketing material, literature, and products. Storage, pick & pack, paperwork printing, supply packaging etc. 63,000 sq ft operation.
We develop sophisticated fulfilment systems and fulfillment reports. |
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MAIL PRODUCTION / LETTERSHOP |
BTB Mailflight also have a mailing house division providing envelope enclosing, polywrapping, laser printing, on-demand digital print, inkjet addressing & handwork fulfillment.
Lettershop & mass mailings handled. |
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SOLUTIONS - BTB Mailflight work with many industry sectors but have particular experience in the following areas:
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ECOMMERCE AND EFULFILMENT |
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Efulfillment. Downloading of web orders, pick and pack, and distribution. |
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CHARITIES |
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Donation handling, order processing, magazine fulfilment, & direct mail. |
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BROCHURES/CATALOGUES |
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Fulfilment of holiday brochures, mail order catalogues, product brochures. |
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MAGAZINE SUBSCRIPTIONS |
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Subscription management, lettershop, back issues, polywrapping etc.
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MAIL ORDER |
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Fulfillment of product orders, catalogue requests and direct mail fulfilment. |
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CDS AND DVDS |
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Storage & management of CD, DVD, book, magazine & journal libraries. |
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CORPORATE COMMUNICATIONS |
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Fulfilment of company material to sales agents, retailers, events etc. |
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PRODUCT SAMPLES |
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Fulfillment of product samples with supporting marketing collateral. |
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INVOICES / CREDIT CONTROL |
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Fufilment of credit control letters and invoices. International mailings. |
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MEMBERSHIP MANAGEMENT |
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Database management & marketing. Fulfil welcome packs, newsletters etc. |
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Phone: 01234 840 222 | Fax: 01234 841 041 | Email: info@btbmf.co.uk
©2007 BTB Mailflight, All Rights Reserved. Privacy Statement
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