order fulfilment companies

Fulfilment Services for Charities
In this section: Fulfilment to fundraisers | Mail order fulfilment | Banking and thanking

BTB Mailflight have specialist knowledge of the charity sector and the fulfilment services they require. We are often a very good fit as a fulfilment partner for charities because our people tend to get on very well, this is probably because they share similar work ethics.

Excellent relationships have been developed between BTB Mailflight and several of the UK's most well known charities who are happy to provide references. This includes:

order fulfilment Christian Aid
order fulfilment Diabetie's UK
order fulfilment British Heart Foundation
order fulfilment Asthma UK

Fundraising material fulfilment
Managing the distribution of fundraising material to trade outlets, offices, hospitals and fundraising volunteers homes is an area where BTB Mailflight offer expertise. We are currently involved in some of the UK's largest regular fundraising campaigns including Fairtrade Fortnight and Christian Aid Week, and we also gear up for emergency donation acquisition campaigns.

Mail order fulfilment
Many charities produce catalogues and online shops where customers can order free literature, or purchase products. BTB Mailflight's principle client for this is Diabetes UK for whom we store over 500 product lines and fulfil thousands of orders per month.

Donation handling
We offer a multi-channel donation handling solution:

order fulfilment Receipt of postal, fax, telephone, email and website donations.
order fulfilment Data capture and database management.
order fulfilment Fulfilment of welcome/donation packs.
order fulfilment Banking and thanking (reconciliation of donations).
order fulfilment Gift Aid management.

Banking and thanking
This includes receipt of mail, mail sorting and batching, opening, scanning, data capture, banking, reconciliation, and archiving. Followed by the fulfilment of thank you letters sent to the people making the donation to the charity.

Magazine and journal mailings
Do you keep in touch with your donors through a magazine or newsletter? Many charities do, and magazine mailings are a core service provided by BTB Mailflight. We handle magazine mailings for the likes of British Heart Foundation, Diabetes UK and Mencap as well as fulfilling some of the UK's best know magazines e.g. Radio Times, NME, Countrylife and The Economist.

We also store back issues of magazines and journals that we then fulfill on demand.

Direct mail fulfilment
The Charity sector is traditionally one of the largest direct mailers in the UK and this is set to continue because direct mail is targeted, accountable and cost effective. BTB Mailflight provide a comprehensive range of direct mail services to charities offering high value for money:

order fulfilment Data processing.
order fulfilment On-demand digital printing.
order fulfilment Laser printing (sheet-fed and continuous).
order fulfilment Inkjet addressing
order fulfilment Mechanised envelope enclosing
order fulfilment Mechanised polywrapping
order fulfilment Handwork
order fulfilment UK and International postal services

Database management
We offer a comprehensive solution so you address verification, data cleansing, matching, building, hosting, segmentation, profiling and modeling for best sourcing.

On-demand digital printing
We provide fast and efficient monochrome printing of letters, forms, invoices, statements, marketing information etc with our Xerox Nuvera digital printers. These provide market leading quality and allow for variable text and images.

Print management and materials procurement
BTB Mailflight's print management and procurement team have over 30 years experience of sourcing print and materials so can provide excellent prices and can manage the whole process. We simply need you to provide us with the artwork for your print and we will do the rest! We regularly procure the following print on behalf of clients: envelopes, letterheads, polybags, order forms, donation forms, leaflets, brochures, boxes etc.