Experience: BTB Mailflight was established in 1969, so we are one of the UK’s most experienced companies in the fulfilment industry. We specialise in the fulfilment of marketing material, literature, and products for a wide variety of organisations, from large corporates and publishers, through to smaller online businesses and charities.

Quality service: We are approved by the DMA as a Response Management Specialist and are ISO9001:2000 accredited and have achieved several other accreditations. We also have documented Environmental, Security, Data Protection, Implementation, Business Continuity, policies.

Wide range of services: We have a 63,000 sq ft pick and pack operation with contact centre, a 43,000 sq ft mail fulfilment division, and our own UK and international postal solutions. We can receive responses and orders as data downloads, through website integration, or via email, postal, and telephone contact at our response centre. We provide a comprehensive storage, pick and pack, fulfilment, and distribution solution, and our inhouse software development team develop sophisticated CRM and fulfilment systems with reporting suites. Offering all of these services under 'one roof' provides many benefits including cost savings, continuity, consistant quality, and it's easier for clients to manage.

Location: We are based in Bedford, approximately 50 miles north of London, with excellent road links as both the A1 and M1 are very nearby.

Value for money and long-term partnerships: Our aim is to provide value for money, we focus on offering a comprehensive range of solutions, unrivalled client service, and a quality service, at competitive prices. Ultimately our aim is to develop long term partnerships with our clients, and so many of our clients have worked with us for several years.

Account Management: We aim to provide unrivalled client service, and you can find out much more here.

Sophisticated IT system development: Our programmers develop integratable modular systems that incorporate data capture and CRM, order processing, stock management, fulfilment processing, reporting suites, and web services. We can develop simple systems, or sophisticated bespoke systems that provide cutting edge capabilities. The development software used is ColdFusion from Adobe which allows us to develop robust, flexible, scalable, and user friendly systems that are supported by one of the world’s software giants.

Family run business, and part of the La Poste Group (Europe's second largest postal group): BTB Mailflight is still run by the founding family, and many people have worked for the company for over ten years. This contributes to the company’s ethics of hard work, and continuous improvement, which matched with La Poste’s backing will ensure we go from strength to strength.

We also operate an international mailing house As well as our 64,000 sq ft Contact Fulfilment Centre BTB Mailflight also operates a 43,000 sq ft International Mailing House providing direct mail fulfilment and polywrapping services in addition to international postal solutions, and you can find out more about that here: www.international-mail-btbmf.co.uk