order fulfilment companies

Added Value
On this page: Materials | Print management | Account management | Data | IT development | Mailing house
Useful links: Order fulfilment | Order distribution | Photo gallery

As well as our core contact management and order fulfilment services we have also developed our service range to offer extra assistance to our clients, and we operate a 40,000 sq ft mailing house too, providing a full range of additional services.


Packaging Materials
Our procurement team scour the market for reliable cost effective suppliers. We source materials for most of our clients and buying in bulk gives us significant buying power, and many of our suppliers will only supply to the trade.

Examples of materials we supply include:

order fulfilment Boxes
order fulfilment Cartons
order fulfilment Paper
order fulfilment Bubblewrap
order fulfilment Tape
order fulfilment Labels
order fulfilment Jiffybags
order fulfilment Envelopes
order fulfilment Polybags
order fulfilment Mailing bags
order fulfilment Loosefill


Print Management
Danny Wilkins, our Print Buyer has over 30 years experience and a network of print suppliers which he has developed excellent relationships with. Not only does this allow us to negotiate low prices, it also means we are treated as a priority client.

Danny is very knowledgeable and has often given advice that has helped save clients money or improve the finish of their printed items.

european mail order distributionExamples of printed items we source include:

order fulfilment Letterheads
order fulfilment Brochures
order fulfilment Postcards
order fulfilment Leaflets
order fulfilment Flyers
order fulfilment Inserts
order fulfilment Envelopes
order fulfilment Polythene-wrap
order fulfilment Welcome packs
order fulfilment Membership cards
order fulfilment Forms
order fulfilment Boxes
order fulfilment Polybags
order fulfilment POS material

Click on the image of our print management leaflet to download a pdf version of it. This leaflet will tell you all about the benefits of our print management and materials procurement service, and includes some examples, including award winning work!



Account Management
With over thirty-nine years experience we have developed a culture of continuous improvement and proactivity, and our client services procedures are compliant with the ISO9001:2000 quality standard.

Each one of our clients is assigned an Account Executive who is responsible for the day-to-day delivery of BTB Mailflight’s services, and they are a client’s main contact. Account Executives work within a small team, and each team is supported by a Team Leader.

A Business Development Manager will also be allocated to the account, they handle more strategic issues such as pricing, implementation, recommending additional services a client may benefit from, and reviewing our performance against the Service Level Agreement.

Having documented procedures and a team-working support structure ensures a consistant standard of service.


Data supply and cleansing
We have teamed up with the UK's leading suppliers of data profiling and list services, so we can help you learn about your customers, find new customers, and ensure that your data is clean.


IT/Web Development
Click here to find out more about our IT systems >>


Mailing house services
As well as our 63,000 sq ft order fulfilment centre we also have a 40,000 sq ft mailing house providing a comprehensive range of direct mail, polywrapping, data processing, laser printing, and UK and international postal services. european mail order distribution

Our mailing house specialises in:

order fulfilment Postcard mailings
order fulfilment Catalogue mailings
order fulfilment Magazine mailings
order fulfilment Brochure mailings
order fulfilment Lettershop mailings: letters, invoices, statements etc
Visit www.btbmf.co.uk to find out more >>